Wikipedia

HORISEN

HORISEN is a Swiss technology software house. It develops technology used by wholesale and retail SMS trading businesses. It owns SMS Platform, Business Messenger, SS7 Platform and MNP Service which help to manage the messaging business.[1]

HORISEN
Industrymessaging technology
Founded2001
Headquarters
Rorschach, Switzerland
Websitehttps://www.horisen.com/

History

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HORISEN was established in 2001 as a service for sending SMS from a browser application. Later it became a full-service provider of multimedia applications with marketing agency and SMS trading business.[2]

Horisen Messaging became one of the leading mobile messaging providers in Switzerland while also working in 175 countries globally.[3]

In 2010, HORISEN offered its independent, commercial SaaS product—SMS Platform. In 2017, the company sold 100% of Horisen Messaging to the telecommunications firm LINK Mobility Group to focus on its software development in the field of messaging technology.[4][5][6]

In 2022, HORISEN started working with with Odine Solutions for SMS and voice services in 2022.[7]

With Communication Platform as a Service HORISEN provides two major platforms:

HORISEN SMS Platform, a vendor-neutral SMS trading platform with a highly scalable environment created for businesses to manage their SMS wholesale and retail businesses.[8]

HORISEN Business Messenger, an omnichannel tool for messenger marketing which allows companies to communicate with their customers.[9][10][11]

In May 2023, HORISEN enhanced its Business Messenger platform by integrating ChatGPT. This addition improved the Easy Dialog chatting tool, enabling businesses to communicate more effectively with customers across various channels. [12]

In September 2024, HORISEN partnered with Vodafone Germany and DIMOCO Payments to introduce an innovative public transportation ticketing system in Germany. [13] This system allows users to book tickets via Rich Communication Services (RCS) and pay through Direct Carrier Billing (DCB), streamlining the ticketing process for public transport users. [14]

References

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  1. ↑ "HORISEN Solutions d.o.o. - Informacije o kompaniji, poslovi i iskustva". HelloWorld.rs (in Serbian). Retrieved 2023-05-12.
  2. ↑ St.GallenBodenseeArea. "Acquisition of Horisen Messaging is completed". St. Gallen Bodensee Area. Retrieved 2023-05-12.
  3. ↑ "LINK Mobility Group ASA enters the Swiss market by acquiring the SMS messaging business in Switzerland currently operated by Horisen AG". News Powered by Cision. Retrieved 2023-05-15.
  4. ↑ "Closing completed in connection with acquisition of Horisen Messaging in Switzerland". LINK Mobility Spain (in European Spanish). Retrieved 2023-05-15.
  5. ↑ St.GallenBodenseeArea. "Acquisition of Horisen Messaging is completed". St. Gallen Bodensee Area. Retrieved 2023-05-15.
  6. ↑ "LINK Mobility Group ASA enters the Swiss market by acquiring the SMS messaging business in Switzerland currently operated by Horisen AG". News Powered by Cision. Retrieved 2023-05-15.
  7. ↑ "Odine and HORISEN partner on voice and SMS convergence". Capacity Media. 2022-07-07. Retrieved 2023-05-12.
  8. ↑ Carter, Rebekah (2023-03-23). "HORISEN SMS Platform Review: Turnkey SMS Solution". CX Today. Retrieved 2023-05-15.
  9. ↑ Radlovački, Sandra (2022-10-06). "How to Harness Omnichannel Communication for Excellent CX". CX Today. Retrieved 2023-05-15.
  10. ↑ Radlovački, Sandra (2022-08-02). "Become a CPaaS Player with HORISEN". CX Today. Retrieved 2023-05-15.
  11. ↑ Carter, Rebekah (2022-12-28). "Top CPaaS Providers for 2023". UC Today. Retrieved 2023-05-15.
  12. ↑ "HORISEN integrates ChatGPT into Business Messenger". Telecompaper. 2023-05-16. Retrieved 2024-12-25.{{cite web}}: CS1 maint: url-status (link)
  13. ↑ Baldock, Harry (2024-09-03). "HORISEN Partners with Vodafone Germany for Groundbreaking Public Transportation Ticketing Concept". Total Telecom. Retrieved 2024-12-25.{{cite web}}: CS1 maint: url-status (link)
  14. ↑ "HORISEN Partners with Vodafone Germany for Groundbreaking Public Transportation Ticketing Concept". Telecom Reseller. 2024-09-04. Retrieved 2024-12-25.{{cite web}}: CS1 maint: url-status (link)
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