Better Business Bureau

American organization

The Better Business Bureau (BBB) is a non-profit organization. It was founded in 1912. It focuses on marketplace trust.[1] It has 106 independently incorporated local groups in the United States and Canada. The main group is in Arlington, Virginia.

Almost 400,000 local businesses in North America support BBB.[2]

BBB isn't connected to any government agency.

BBB has been the subject of controversy. The controversy is mainly related to its alleged practice of giving higher ratings to businesses that pay membership fees. It says that payment from businesses is not required for them to receive an "A" rating.[3]


  1. "Council of Better Business Bureaus". Better Business Bureau. Retrieved February 13, 2018.
  2. "CBBB Annual Reports". BBB. Archived from the original on February 12, 2018. Retrieved February 13, 2018.
  3. "Controversial Head of L.A. Better Business Bureau Quits". ABC News. Retrieved February 13, 2018.