Open main menu

Capita

business process outsourcing and professional services company

Capita plc, commonly known as Capita, is an international business process outsourcing and professional services company headquartered in London.

Capita plc
TypePublic limited company
Traded asLSECPI
IndustryBusiness process outsourcing
Professional services
When it was createdTemplate:Start year and age
HeadquartersLondon, England, United Kingdom
Key peopleSir Ian Powell (Chairman)
Jonathan Lewis (Chief Executive)
Things madeBPO & service transformation
Back office administration
Customer service
Finance & treasury
Claims & policy administration
HR, staff support & training
ICT & software
Corporate services
Advisory services
Property & infrastructure
Offshore outsourcing
Money earned£3,918.4 million (2018)
Operating income£34.9 million (2018)
Net income£273.5 million (2018)
Employees63,000 (2019)
Websitewww.capita.com

It is the largest business process outsourcing and professional services company in the UK, with an overall market share of 29% in 2016, and has clients in central government, local government and the private sector. Roughly half of its turnover comes from the private sector and half from the public sector. Whilst UK-focused, Capita also has operations across Europe, Africa and Asia.

It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

Capita was founded in 1984 as a part of the non-profit CIPFA (Chartered Institute of Public Finance and Accountancy).

Other websitesEdit