Netcall
Netcall is a software company that provides technological solutions for businesses to engage with their customers.[1] The company’s headquarters is in Hemel Hempstead, United Kingdom.[2]
| Company type | Public limited company |
|---|---|
| Industry | Contact Center, Low-code and RPA Software |
| Founded | 1984 |
| Headquarters | Bedford, United Kingdom |
Area served | United Kingdom |
Key people | Michael Jackson (Chairman), Henrik Bang (CEO), Richard Farrell (CTO) |
| Website | https://www.netcall.com |
Overview
changeThe company provides software services to the healthcare, public, and private sectors by designing, developing, and marketing communication, low-code platform,[3] robotic process automation, workforce management, and business process management software services.[4] The company provided call handling technology to more than 600 private and public sector organizations.[5]
Achievements
changeIn the year 2000, the company developed a product called QueueBuster.[4] In 2009, Netcall acquired Q-Max Systems Limited, which provided workforce management software to contact centers.[6] In 2010, the company acquired Telephonetics.[7] The company acquired Bury St. Edmund-based Serengeti Systems in 2012.[1][8] In August 2017, it acquired MatsSoft.[9][10][11] In October 2020, Netcall acquired Automagica.[12]
References
change- ↑ 1.0 1.1 Brodie, By Duncan. "Bury St Edmunds: Netcall acquires Serengeti Systems in £2.9m deal". East Anglian Daily Times. Archived from the original on 2017-12-29. Retrieved 2018-03-15.
- ↑ "BGF Quoted backs Netcall plc | BGF". BGF. 2017-08-15. Retrieved 2018-03-15.
- ↑ "How low-code can help to overcome the AI skills shortage". Information Age. 2020-09-02. Retrieved 2020-10-28.
- ↑ 4.0 4.1 "Netcall: acquisition strategy paying off". Proactiveinvestors NA. Retrieved 2018-03-15.
- ↑ Schwartz, Erica (2018-03-09). "FinnCap Increases Netcall (NET) Price Target to GBX 75". Dispatch Tribunal. Retrieved 2018-03-15.[permanent dead link]
- ↑ "Netcall acquires Q-Max in £2.5 million deal". Proactiveinvestors NA. Retrieved 2018-03-15.
- ↑ "Netcall agrees to acquire Telephonetics | Business Weekly | Technology News | Business news | Cambridge and the East of England". www.businessweekly.co.uk. Archived from the original on 2017-12-29. Retrieved 2018-03-15.
- ↑ "Netcall confirms £2.9 acquisition of software solutions firm". Bdaily Business News. Retrieved 2018-03-15.
- ↑ "Netcall acquires MatsSoft | 7 August 2017 | Stock Market Wire". www.stockmarketwire.com. Retrieved 2018-03-15.
- ↑ "Netcall Receives £7M in Funding; Acquires MatsSoft". FinSMEs. 2017-08-28. Retrieved 2018-03-15.
- ↑ "Netcall Acquires MatsSoft Through Cash And Share Issue (ALLISS)". MorningstarUK. Archived from the original on 2017-12-29. Retrieved 2018-03-15.
- ↑ "Netcall buys Belgian company in potential €3m deal | Business Weekly | Technology News | Business news | Cambridge and the East of England". www.businessweekly.co.uk. Archived from the original on 2020-10-29. Retrieved 2020-10-28.